PRIVACY POLICY FOR TWISTED FORK CATTLE COMPANY

Last Updated on 6/21/2017

Thank you for using Twisted Fork Cattle Company.  The privacy of our customers is very important to us.  This Privacy Policy describes how information about you is collected, used and shared by Twisted Fork Cattle Company and our subsidiaries and other affiliates when you access or use the websites, mobile applications or blogs provided by us (collectively, the “Sites”) or otherwise interact with us.  By using or accessing the Sites in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

In an effort to stay current with the fast changing times of today, Twisted Fork Cattle Company reserves the right to change or modify this Privacy Policy at any time and in our sole discretion.  We encourage you to review this Privacy Policy whenever you use or access the Sites or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

1.What does this Privacy Policy cover?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Sites, but not to the practices of companies we don’t own or control, or people that we don’t manage.

2. Collection of Information.

2.1 Information You Provide to Us.  We receive and store information you provide directly to us.  For example, we collect information when you register for a Twisted Fork Cattle Company account, sign up for a subscription, participate in any interactive features of the Sites, subscribe to a newsletter or email list, order or purchase (either for yourself or for another person) products made available through the Sites (collectively, the “Products”).  The types of information we may collect from you include:

(a) Account information, such as your name, email address, password, postal address, phone number, subscription, delivery and any other information you choose to provide;

(b) Transaction information, such as information about the Products you purchase, shipping and delivery information and information related to returns, refunds and cancellations.  We may also collect and store limited payment information from you, such as payment card type and expiration date and the last four digits of your payment card number.  Our shopping cart is hosted on a server and uses a secure SSL system.  Your order is stored in our database and your credit card is encrypted. We do not collect or store full payment card numbers and all transactions are processed by our third party payment processor; Authorize.net.  To view the privacy policy of Authorize.net, please click here:  https://www.authorize.net/company/privacy.

2.2 Information We Collect Automatically.  When you access or use the Sites, the types of information we may automatically collect about you include:

(a) Log Information:  When you visit the Sites, our servers automatically record certain log file information, such as your Internet Protocol (“IP”) address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your activities on the Sites;

(b) Information Collected by Cookies and Other Tracking Technologies:  Like nearly all websites, we use various tracking technologies, including cookies, to collect information about you when you interact with our Sites, including information about your browsing and purchasing behavior.  They help us retain information to help you in the shopping cart so that you can browse and add to your cart.  Also, cookies are used on the blogs to remember your information so you don’t have to continually enter your information.  We may use this data to customize content for you that we think you might like, based on your usage patterns.  Google Analytics is a web analytics tool we use to help understand how visitors engage with this website.  It reports website trends using cookies and web beacons.  We may use it to improve the Sites – for example, this data can tell us how often users use a particular feature of the Sites, and we can use that knowledge to make the Sites interesting to as many users as possible.  You can read their policy here:  http://www.google.com/intl/en/analytics/privacyoverview.html.

3. Use of Information.

We may use information about you for various purposes, including to:

(a) Provide, maintain and improve the Sites and Products;

(b) Manage your account and send you related information, including confirmations, updates, technical notices, security alerts and support and administrative messages;

(c) Respond to your comments, questions and requests and provide customer service;

(d) Communicate with you about the Sites, Products, recipes, services, offers, surveys, events and other news and information we think may be of interest to you;

(e) Monitor and analyze trends, usage and activities in connection with the Sites;

(f) Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Twisted Fork Cattle Company and others

4. Sharing of Information.

We do not share your email address or any other personal information for marketing purposes to anyone or any company without your direct consent.

5. Security.

Your account is protected by a password for your privacy and security.  If you access your account via a third party site or service (such as by logging in via a Facebook or other third party site or service), you may have additional or different sign-on protections via that third party site or service.  You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

Twisted Fork Cattle Company takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.  Please understand, however, that no security system is impenetrable.  We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to or from us over the Internet.  In particular, email sent to or from the Sites may not be secure, and you should therefore take special care in deciding what information you send to us via email.  Additionally, unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

6. Your Choices.

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

13.1 Account Information.  You may add, update, correct or modify information about you at any time by logging into your online account or by emailing us at howdy@twistedforkcattleco.com. The information you can view, update, and delete may change as the Sites change.  If you have any questions about viewing or updating information we have on file about you, please contact us by email at [howdy@twistedforkcattleco.com].

13.2 Account Deactivation.  If you wish to deactivate your account, please email us at howdy@twistedforkcattleco.com , but note we may continue to store information about you as required by law or for legitimate business purposes.  We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

14. Contact Us.

If you have any questions about this Privacy Policy, please contact us at howdy@twistedforkcattleco.com and we will try to resolve your concerns.